Returns Policy

Returns Policy

If you are not satisfied with a product that you have purchased, please return it to us for a full refund. We regret, however, that we cannot refund return postage costs for non-faulty products.
 
Ayur makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged, customers should contact Customer Services within 3 days of receipt and return the package within 7 days, for a replacement to be sent.
 
If you have not received your order within 7 working days from the dispatch date, customers should contact Customers Services on telephone:03 83618103
 
Customer Services email: info@ayur.com.au
Ayur Pty Ltd
PO Box 3203
Caroline Springs - VIC 3023 -  Australia

Refunds

If your purchase from Ayur Pty Ltd is found to be faulty, damaged or unsatisfactory, please return it to us per the instructions above for a full refund. Refunds for valid claims will be made via the same method of payment as used to place your order.
 
Cancellation

You may cancel your order by informing us of this by e-mailing info@ayur.com.au any time up to seven days from receiving delivery. Goods are to be returned to us at your expense in an unused, unopened, condition without the seals or wrapping removed or broken. We will refund your money within 14 days of receipt of the goods or within 30 days of your cancellation, whichever is earlier.
 
Returned goods are to be accompanied by a note showing your name, the date of order and the invoice number, and should be forwarded to our Customer Service Representatives at the address above.